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How to Configure Customer Plans and Pricing

To set up the pricing structure for your servers and to select which server plans to offer, log into HostLaunch, click the gear in the top right corner, and then click Settings. Next, on the left, click Plans.

The Plans page shows how much memory, vCPUs, Storage, and Bandwidth will be included with the DigitalOcean server - these columns cannot be changed because they are DigitalOcean's offerings. You can change the Max Sites and Price / month columns sample values to anything you like.

Plans with check marks will be offered to your customers at the price you set in the far-right column. Unchecked plans will not be visible to your customers. By default, six plans are checked and you can select or unselect any of the available plans.

What you see:

What your customers see:

Max Sites controls how many sites are allowed to be created on the server. When that value is reached, no other sites can be created and your customers will see Maximum site count reached for server plan displayed.

The Price / month column is how much a customer will be charged for each server they create of that size. When setting your pricing points, remember to include any overhead expenses you incur as the web host if you want your monthly price per server to be profitable. To ensure your pricing will be profitable, at a minimum, you will want to take into account the following:

  • All servers created by your customers will be created with the specifications of its matching DigitalOcean Standard droplet (server) plan (1GB, 2GB, etc.), and so you will incur the cost for the respective plan chosen by your customers in your DigitalOcean account.
  • All servers created by your customers are set up on the ServerPilot Economy plan, so you will incur the cost for this plan for each server created along with any sites that are created by your customers in your ServerPilot account.
  • Starting in May 2020, HostLaunch will charge $1/month per active customer (customers with at least one subscription). You will not be charged if you have no active customers.
  • The Stripe payment processor charges a minimum of 2.9% + 30 cents per successful transaction. Additional information on Stripe's fees can be found here.

When you have entered the Max Sites and Price / month for each server you plan to offer, click the Update button at the bottom of the page.

The new prices take effect immediately for new servers created from that moment forward. The new pricing will apply to existing servers on their next billing date.

HostLaunch uses a subscription-based pricing model that is explained here.

Last updated: March 19, 2020

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